diff --git a/lib/expressapp.js b/lib/expressapp.js
index 8240e8b..ae23f83 100644
--- a/lib/expressapp.js
+++ b/lib/expressapp.js
@@ -173,6 +173,12 @@ ExpressApp.prototype.start = function(opts, cb) {
     WalletService.getInstanceWithAuth(auth, function(err, server) {
       if (err) return returnError(err, res, req);
 
+      if (opts.onlySupportStaff && !server.copayerIsSupportStaff) {
+        return returnError(new WalletService.ClientError({
+          code: 'NOT_AUTHORIZED'
+        }), res, req);
+      }
+
       // For logging
       req.walletId = server.walletId;
       req.copayerId = server.copayerId;
@@ -301,6 +307,29 @@ ExpressApp.prototype.start = function(opts, cb) {
     });
   });
 
+  router.get('/v1/wallets/:identifier/', function(req, res) {
+    getServerWithAuth(req, res, {
+      onlySupportStaff: true
+    }, function(server) {
+      var opts = {
+        identifier: req.query.identifier,
+      };
+      server.getWalletFromIdentifier(opts, function(err, wallet) {
+        if (err) return returnError(err, res, req);
+        if (!wallet) return res.end();
+
+        server.walletId = wallet.id;
+        var opts = {};
+        if (req.query.includeExtendedInfo == '1') opts.includeExtendedInfo = true;
+        if (req.query.twoStep == '1') opts.twoStep = true;
+        server.getStatus(opts, function(err, status) {
+          if (err) return returnError(err, res, req);
+          res.json(status);
+        });
+      });
+    });
+  });
+
   router.get('/v1/preferences/', function(req, res) {
     getServerWithAuth(req, res, function(server) {
       server.getPreferences({}, function(err, preferences) {
diff --git a/lib/server.js b/lib/server.js
index 470d4b0..9b8923e 100644
--- a/lib/server.js
+++ b/lib/server.js
@@ -224,6 +224,7 @@ WalletService.getInstanceWithAuth = function(opts, cb) {
         server.walletId = copayer.walletId;
       } else {
         server.walletId = opts.walletId || copayer.walletId;
+        server.copayerIsSupportStaff = true;
       }
 
       server.copayerId = opts.copayerId;
@@ -395,6 +396,81 @@ WalletService.prototype.getWallet = function(opts, cb) {
   });
 };
 
+/**
+ * Retrieves a wallet from storage.
+ * @param {Object} opts
+ * @param {string} opts.identifier - The identifier associated with the wallet (one of: walletId, address, txid).
+ * @returns {Object} wallet
+ */
+WalletService.prototype.getWalletFromIdentifier = function(opts, cb) {
+  var self = this;
+
+  var walletId;
+  async.parallel([
+
+    function(next) {
+      self.storage.fetchWallet(identifier, function(err, wallet) {
+        if (wallet) walletId = wallet.id;
+        return next(err);
+      });
+    },
+    function(next) {
+      self.storage.fetchAddress(identifier, function(err, address) {
+        if (address) walletId = address.walletId;
+        return next(err);
+      });
+    },
+    function(next) {
+      self.storage.fetchTxByHash(identifier, function(err, tx) {
+        if (tx) walletId = tx.walletId;
+        return next(err);
+      });
+    },
+  ], function(err) {
+    if (err) return cb(err);
+    if (walletId) {
+      return self.storage.fetchWallet(walletId, cb);
+    }
+
+    // Is identifier a txid form an incomming tx?
+    async.eachSeries(['livenet', 'testnet'], function(network, nextNetwork) {
+      var bc = self._getBlockchainExplorer('livenet');
+      bc.getTransaction(identifier, function(err, tx) {
+        if (err || !tx) return cb(err);
+
+        var outputs = _.first(self._normalizeTxHistory(tx)).outputs;
+        var toAddresses = _.pluck(outputs, 'address');
+        async.detect(toAddresses, function(addressStr, nextAddress) {
+          self.storage.fetchAddress(addressStr, function(err, address) {
+            if (err || !address) return nextAddress(false);
+            walletId = address.walletId;
+            return nextAddress(true);
+          });
+        }, function() {
+          if (walletId) {
+            return self.storage.fetchWallet(walletId, cb);
+          }
+          return cb();
+        });
+      });
+      return nextNetwork();
+    }, function(err) {
+      if (err) return cb(err);
+      if (walletId) {
+        return self.storage.fetchWallet(walletId, cb);
+      }
+      return cb();
+    });
+  });
+
+
+  self.storage.fetchWallet(self.walletId, function(err, wallet) {
+    if (err) return cb(err);
+    if (!wallet) return cb(Errors.WALLET_NOT_FOUND);
+    return cb(null, wallet);
+  });
+};
+
 /**
  * Retrieves wallet status.
  * @param {Object} opts
@@ -2571,7 +2647,7 @@ WalletService.prototype.getNotifications = function(opts, cb) {
 WalletService.prototype._normalizeTxHistory = function(txs) {
   var now = Math.floor(Date.now() / 1000);
 
-  return _.map(txs, function(tx) {
+  return _.map([].concat(txs), function(tx) {
     var inputs = _.map(tx.vin, function(item) {
       return {
         address: item.addr,