Add support issue template (#814)

* added template for support issues

* Update formatting

* Update grammar

Co-authored-by: Richie Bendall <richiebendall@gmail.com>

.github/ISSUE_TEMPLATE/support-or-usage.md

@@ -0,0 +1,43 @@
+---
+name: "\U0001F914 Support or Usage Question"
+about: Get help using node-fetch
+title: 'Question: '
+labels: question
+assignees: ''
+
+---
+
+<!--
+Please read and follow the instructions before submitting an issue:
+
+- Ensure you've read our documentation, especially the [README](https://github.com/node-fetch/node-fetch/blob/master/README.md) since it may contain information that helps you solve your issue.
+- If you're reporting a bug, ensure it isn't already fixed in the latest version of node-fetch.
+-->
+
+<!--- Provide a clear and concise description of what the bug is. -->
+
+**Example Code**
+
+<!--- Provide a ode snippet to illustrate your question. -->
+
+```js
+```
+
+**Expected behavior, if applicable**
+
+A clear and concise description of what you expected to happen.
+
+### Your Environment
+
+<!--- Include as many relevant details about the environment you experienced the bug in -->
+
+| software         | version
+| ---------------- | -------
+| node-fetch       |
+| node             |
+| npm              |
+| Operating System |
+
+**Additional context/Screenshots**
+
+Add any other context about the problem here. If applicable, add screenshots to help explain.