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# Contributing to Copay
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Please take a moment to review this document in order to make the contribution
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process easy and effective for everyone involved.
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Following these guidelines helps to communicate that you respect the time of
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the developers managing and developing this open source project. In return,
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they should reciprocate that respect in addressing your issue or assessing
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patches and features.
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## Using the issue tracker
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The issue tracker is the preferred channel for [bug reports](#bugs),
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[features requests](#features), support requests (#support) and [submitting pull
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requests](#pull-requests), but please respect the following restrictions:
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* Please **do not** derail or troll issues. Keep the discussion on topic and
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respect the opinions of others.
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<a name="bugs"></a>
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## Bug reports
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A bug is a _demonstrable problem_ that is caused by the code in the repository.
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Good bug reports are extremely helpful - thank you!
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Guidelines for bug reports:
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1. **Use the GitHub issue search** — check if the issue has already been
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reported.
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2. **Check if the issue has been fixed** — try to reproduce it using the
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latest `master` or development branch in the repository.
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3. **Isolate the problem** — create a [reduced test
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case](http://css-tricks.com/reduced-test-cases/) and a live example.
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A good bug report shouldn't leave others needing to chase you up for more
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information. Please try to be as detailed as possible in your report. What is
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your environment? What steps will reproduce the issue? What browser(s) and OS
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experience the problem? What would you expect to be the outcome? All these
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details will help people to fix any potential bugs.
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Example:
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> Short and descriptive example bug report title
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>
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> A summary of the issue and the browser/OS environment in which it occurs. If
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> suitable, include the steps required to reproduce the bug.
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>
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> 1. This is the first step
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> 2. This is the second step
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> 3. Further steps, etc.
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>
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> `<url>` - a link to the reduced test case
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>
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> Any other information you want to share that is relevant to the issue being
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> reported. This might include the lines of code that you have identified as
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> causing the bug, and potential solutions (and your opinions on their
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> merits).
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<a name="features"></a>
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## Feature requests
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Feature requests are welcome. But take a moment to find out whether your idea
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fits with the scope and aims of the project. It's up to *you* to make a strong
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case to convince the project's developers of the merits of this feature. Please
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provide as much detail and context as possible.
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<a name="support"></a>
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## Support requests
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If you are having particular problem with your Copay instalation, please first search older
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issues in order to learn if the issue is already reported. It could be fixed already.
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Please also check our [FAQ](https://github.com/bitpay/copay/wiki/COPAY---FAQ).
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When requesting support describe the issue as much in detail as possible. Consider to
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provide the following information:
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- Which platform are you using? (Which device and operating system)
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- Which version of Copay are you using? (Check Copay version on the side menu)
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- Please import your wallet on a different platform. Does the problem persist?
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- What type of wallet are you using? (multisig or singlesig)
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- When the wallet was created? On which device / operating system
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- Please check Copay logs (General Settings -> About Copay -> Session Logs). Look for
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any errors reported there (errors are shown in red)
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- If possible, please provide a screenshot of the error / issue.
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If you need to provide personal data to solve the issue (like the Wallet Id), do not use Github Issues. We will provide an email
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so you can send the informatin.
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<a name="pull-requests"></a>
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## Pull requests
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Good pull requests - patches, improvements, new features - are a fantastic
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help. They should remain focused in scope and avoid containing unrelated
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commits.
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**Please ask first** before embarking on any significant pull request (e.g.
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implementing features, refactoring code, porting to a different language),
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otherwise you risk spending a lot of time working on something that the
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project's developers might not want to merge into the project.
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Please adhere to the coding conventions used throughout Copay (indentation, tests, etc.)
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**IMPORTANT**: By submitting a patch, you agree to allow the project owner to
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license your work under the same license as that used by the project.
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===
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This file is based on @necolas's https://github.com/necolas/issue-guidelines/blob/master/CONTRIBUTING.md
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