<strong>1.</strong> Unzip this archive and copy the files to the location of your Magento CE installation on your web server. For Ubuntu-based servers, the default location for website files is the /var/www folder. Your web hosting provider may use a different location for storing your website files so check with them if the /var/www folder does not exist or your Magento files are in an otherwise unknown location.
Many web hosting accounts have a graphical, web-based control panel for your server. This is the easiest method for copying the BitPay plugin files to your Magenento CE directory. If your provider has one of these graphical control panels, log into your hosting account and move the files using that tool. However, if that is not an option and you can only access your web server using a shell account via SSH, open a new connection and issue these commands:
<strong>Note:</strong> You may need to have superuser privileges to copy files to /var/www on Ubuntu-based servers. If you receive “Permission denied” errors when using the cp command above, use sudo before the cp command and specify the superuser password when asked:
<strong>2.</strong> Verify the files have been copied correctly by checking your Magento CE installation folder for one or more of them. You can choose to check for any of the files present in the BitPay plugin archive. The file I’m looking for in this example should be in the /var/www/magento/app/code/community/Bitpay/Bitcoins/Model directory along with the Ipn.php file on my Ubuntu server:
<pre>
bitpay@bitpay:~$ ls -l /var/www/magento/app/code/community/Bitpay/Bitcoins/Model/
total 24
-rw-r--r-- 1 root root 3097 Mar 25 14:06 Ipn.php
-rw-r--r-- 1 root root 10786 Mar 25 14:06 PaymentMethod.php
drwxr-xr-x 3 root root 4096 Mar 25 13:54 Resource
drwxr-xr-x 2 root root 4096 Mar 25 13:54 Source
</pre>
If the files were copied correctly and are present in the directory, you should see the files listed when you issue the ls command. If you do not see any files listed, try the cp command again to retry the copying procedure. However, if you still do not see any files listed or you receive an error copying the files, contact your web hosting support for assistance.
In some instances for merchants using Magento CE version 1.8.x, the BitPay Bitcoins payment plugin might not appear in the Payment Methods configuration section even though all plugin files have been correctly installed. To resolve this issue, log into your admin control panel and choose the System -> Cache Management configuration screen. Click the check box next to the Configuration cache type and choose the Disable action from the Actions drop-down list box. Click the Submit button to disable this cache.
Next, click both the Flush Magento Cache and Flush Cache Storage buttons (Clicked "Ok" when the pop-up box is displayed) to remove the stale configuration cache files.
Finally, log completely out of the administrative control panel and then log back in. The Bitcoins option is now correctly displaying under Payment Methods in the configuration screen. The BitPay plugin parameters are exactly the same on Magento CE 1.8.x as on older Magento CE releases.
- Select a transaction speed. The **high** speed will send a confirmation as soon as a transaction is received in the bitcoin network (usually a few seconds). A **medium** speed setting will typically take 10 minutes. The **low** speed setting usually takes around 1 hour. See the bitpay.com merchant documentation for a full description of the transaction speed settings.
- Verify that the currencies option includes your store's currencies. If it doesn't, check bitpay.com to see if they support your desired currency. If so, you may simply add the currency to the list using this setting. If not, you will not be able to use that currency.
- (optional) Adjust the "Fullscreen Invoice" setting. "No" means that payment instructions are embedded in the checkout page. "Yes" means that the buyer will be redirected to bitpay.com to pay their order. The default setting is "No".
When a shopper chooses the Bitcoin payment method, they will be presented with an order summary as the next step (prices are shown in whatever currency they've selected for shopping). If the fullscreen option is disabled, they can pay for their order using the address shown on the screen. Otherwise they will place their order and be redirected to bitpay.com to pay.
The official BitPay support website should always be your first reference for troubleshooting any problems you may encounter: https://support.bitpay.com
The official Magento Community Edition support website might also be helpful if the problem you are experiencing is not directly related to the payment plugin: https://www.magentocommerce.com/support/ce/
<strong>Other troubleshooting tips:</strong>
1. Ensure a valid SSL certificate is installed on your server. Also ensure your root CA cert is
updated. If your CA cert is not current, you will see curl SSL verification errors.
2. Verify that your web server is not blocking POSTs from servers it may not recognize. Double
check this on your firewall as well, if one is being used.
3. Check the bitpay.log file for any errors during BitPay payment attempts. If you contact BitPay