d0a5152770
- For merchants using an iframe BitPay invoice (set "Redirect Checkout" to "No") - Before this change: - When a user confirms the payment method, the BitPay invoice will be displayed and the Magento order will not yet be created. - The Magento order is only created if the user pays the invoice, leaves the checkout browser window open, and BitPay is able to see the user's transaction and send the IPN successfully to the Magento server. - The problem is when the customer sends a bitcoin transaction, but their transaction isn't relayed because the fee is too low or the network is under high load. - Under this condition, the customer has paid, yet they have no order with the merchant. The merchant has a hard time serving their customer under these conditions. After this change: - When the user confirms their payment method, the BitPay invoice will NOT be displayed until the user clicks "Place Order". - This will guarantee that an order is created BEFORE the customer is able to pay the BitPay invoice. - This will allow the merchant to self-serve their customer by being able to find their customer in their dashboard and issue a refund or apply the transaction. |
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