# If your issue looks like a hardware fault or a configuration problem please don't raise an issue here. ## Please consider using other user support options such as asking the manufacturer of the hardware you are using, RCGroups: https://rcgroups.com/forums/showthread.php?t=2464844, or Slack (registration at https://slack.betaflight.com/) or other user support forums & groups (e.g. Facebook). ## If you believe there is an issue with the firmware itself please follow these steps: 1. Describe your problem; 2. Include ways to reproduce the problem; 3. Provide as much information as possible about your hardware and software, including: - what hardware / software you are using; - the version of all the software used; - how things are connected / wired up. 4. Create a `diff` and post it here in a code block. Put ``` (three backticks) at the start and end of the `diff` block (instructions on how to do a diff: https://oscarliang.com/use-diff-not-dump-betaflight/); 5. Remove this Text :).