# Asking for help

Before getting in touch for some assistance there are a couple of things to know that will make it easy for us to help you. 

First off before asking for help, please check the rest of the [wiki,](HOWTO-Search-on-rusEFI-wiki) Take a look through the [forum](https://rusefi.com/forum/search.php) or read through the [FAQs.](Pages_FAQs)

If after that you still need direct help then please have a read of the information below and help us to help you. 

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## Please post your tune file. More on that in [Support](Support)

## Please record and post a relevant log file. There are two ways to get a log file:

 1) In TunerStudio, Use "DataLogging">"Start Logging" menu item. Logs are written to Documents\TunerStudioProjects\NAMEOFYOURPROJECT\DataLogs folder.

 2) With rusEfi console, simply grab the latest .msl file from "out" folder
 
 
## HOWTO Ask Technical Questions 

See also <a href="https://en.wikipedia.org/wiki/BLUF_(communication)">https://en.wikipedia.org/wiki/BLUF_(communication)</a>
 
https://opensource.com/life/16/10/how-ask-technical-questions

https://stackoverflow.com/help/how-to-ask

https://forum.freecadweb.org/viewtopic.php?f=3&t=5236
 
An example of a question asked with helpful background information:
 
https://rusefi.com/forum/viewtopic.php?f=3&t=1282&start=101


![video](FAQ/images/fantastic-story-video-or-it-never-happened.jpg)