rusefi_documentation/HOWTO-ask-questions.md

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Asking for help

Before getting in touch for some assistance there are a couple of things to know that will make it easy for us to help you.

First off before asking for help, please check the rest of the wiki, Take a look through the forum/search.php) or read through the FAQs.

If after that you still need direct help then please have a read of the information below and help us to help you.

Please post your tune & log files at rusEFI Online. More on that in Support


Please post details on resolution

Once your issue is resolved please write up how you got things resolved.

Persistence

https://rusefi.com/forum and https://github.com/rusefi/ are two permanent systems of record for any rusEFI knowledge.

Please record and post a relevant log file. There are two ways to get a log file

  1. In TunerStudio, Use "DataLogging">"Start Logging" menu item. Logs are written to "Documents\TunerStudioProjects\NAME_OF_YOUR_PROJECT\DataLogs" folder.

  2. With rusEFI console, simply grab the latest .msl file from "out" folder

See also Knowledge-best-practices-and-Channels

HOWTO Ask Technical Questions

See also BLUF (bottom line up front) communication

How to ask technical questions

How To Ask

FreeCAD's Bug Submission Guidelines

An example of a question asked with helpful background information:

UK Mazda MX5 miata NB 1.8'99 - Future Turbo project r0.5 #38 - Forum

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