35 lines
1.4 KiB
Markdown
35 lines
1.4 KiB
Markdown
# Asking for help
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Before getting in touch for some assistance there are a couple of things to know that will make it easy for us to help you.
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First off before asking for help, please check the rest of the [wiki,](HOWTO-Search-on-rusEFI-wiki) Take a look through the [forum](https://rusefi.com/forum/search.php) or read through the [FAQs.](Pages_FAQs)
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If after that you still need direct help then please have a read of the information below and help us to help you.
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---
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## Please post your tune file. More on that in [Support](Support)
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## Please record and post a relevant log file. There are two ways to get a log file:
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1) In TunerStudio, Use "DataLogging">"Start Logging" menu item. Logs are written to Documents\TunerStudioProjects\NAMEOFYOURPROJECT\DataLogs folder.
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2) With rusEfi console, simply grab the latest .msl file from "out" folder
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## HOWTO Ask Technical Questions
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See also <a href="https://en.wikipedia.org/wiki/BLUF_(communication)">https://en.wikipedia.org/wiki/BLUF_(communication)</a>
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https://opensource.com/life/16/10/how-ask-technical-questions
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https://stackoverflow.com/help/how-to-ask
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https://forum.freecadweb.org/viewtopic.php?f=3&t=5236
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An example of a question asked with helpful background information:
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https://rusefi.com/forum/viewtopic.php?f=3&t=1282&start=101
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