refactor(issues): Include DevOps template and improve others (#7232)

* add(issues): add DevOps ticket template

* imp(issues): add visual feedback and context

* fix: use correct links

* fix(issues): typo

* fix: typo

* fix(issues): wrong file type

* fix(issues): yaml error

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -1,4 +1,4 @@
-name: Bug report
+name: ":bug: Bug report"
 description: Create a report to help us improve
 title: '[User reported bug]: '
 labels: C-bug, S-needs-triage

.github/ISSUE_TEMPLATE/config.yml

@@ -1 +1,8 @@
-blank_issues_enabled: true
+blank_issues_enabled: false
+contact_links:
+  - name: 💬 Zcash Community Support
+    url: https://forum.zcashcommunity.com/
+    about: You're invited to ask questions about the ecosystem, community and Zebra
+  - name: ❓ General Questions about Zebra
+    url: https://github.com/ZcashFoundation/zebra/discussions/categories/q-a
+    about: Please ask and answer questions about Zebra as a discussion threads

.github/ISSUE_TEMPLATE/devops_report.yml

@@ -0,0 +1,68 @@
+---
+name: ":octocat: DevOps Report"
+description: Issues related to the Zebra build, test, or release process.
+title: "(short issue description)"
+labels: [A-devops, C-bug, S-needs-triage]
+body:
+
+- type: markdown
+  attributes:
+    value: |
+      Thank you for taking the time to report a bug in Zebra!
+
+      Please fill out the sections below to help us reproduce and fix the bug.
+      If you have a question, please ask on [Discord](https://discord.gg/fP2JGmhm) or [GitHub Discussions](https://github.com/ZcashFoundation/zebra/discussions)
+- type: textarea
+  id: description
+  attributes:
+    label: Describe the issue or request
+    description: What is the problem? A clear and concise description of the bug.
+  validations:
+    required: true
+- type: textarea
+  id: expected
+  attributes:
+    label: Expected Behavior
+    description: |
+     What did you expect to happen?
+  validations:
+    required: true
+- type: textarea
+  id: current
+  attributes:
+    label: Current Behavior
+    description: |
+     What actually happened?
+
+     Please include full errors, uncaught exceptions, stack traces, and relevant logs.
+     Links to the faulty logs in GitHub Actions or other places are also welcomed.
+  validations:
+    required: true
+- type: textarea
+  id: solution
+  attributes:
+    label: Possible Solution
+    description: |
+     Suggest a fix/reason for the bug
+  validations:
+    required: false
+- type: textarea
+  id: context
+  attributes:
+    label: Additional Information/Context
+    description: |
+     Anything else that might be relevant for troubleshooting this bug. Providing context helps us come up with a solution that is most useful for the community.
+  validations:
+    required: false
+- type: input
+  id: on-prs
+  attributes:
+    label: Is this happening on PRs?
+  validations:
+    required: true
+- type: input
+  id: on-main
+  attributes:
+    label: Is this happening on the main branch?
+  validations:
+    required: true

.github/ISSUE_TEMPLATE/feature_request.md

@@ -1,5 +1,5 @@
 ---
-name: Change request
+name: ":construction: Change request"
 about: Suggest a feature or change for this project
 title: ''
 labels: C-enhancement, S-needs-triage

.github/ISSUE_TEMPLATE/private_security_issue.yml

@@ -1,5 +1,5 @@
 ---
-name: Private Security Issue
+name: ":unlock: Private Security Issue"
 about: Zebra team use only
 title: 'Security Issue #NNN'
 labels: C-security, S-needs-triage

.github/ISSUE_TEMPLATE/release.md

@@ -1,5 +1,5 @@
 ---
-name: 'Zebra Release'
+name: ":rocket: Zebra Release"
 about: 'Zebra team use only'
 title: 'Publish next Zebra release: (version)'
 labels: 'A-release, C-trivial, P-Medium :zap:'

.github/ISSUE_TEMPLATE/usability_testing_plan.md

@@ -1,5 +1,5 @@
 ---
-name: Usability Testing Plan
+name: ":clipboard: Usability Testing Plan"
 about: Create a Usability Testing Plan
 title: 'Usability Testing Plan'
 labels: C-research