44 lines
1.9 KiB
Markdown
44 lines
1.9 KiB
Markdown
# Asking for help
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Before getting in touch for some assistance there are a couple of things to know that will make it easy for us to help you.
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First off before asking for help, please check the rest of the [wiki,](HOWTO-Search-on-rusEFI-wiki) Take a look through the [forum](https://rusefi.com/forum)/search.php) or read through the [FAQs.](Pages-FAQ-and-HOWTO)
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If after that you still need direct help then please have a read of the information below and help us to help you.
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## Please post your tune & log files at [rusEFI Online](Online). More on that in [Support](Support)
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---
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## Please post details on resolution
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Once your issue is resolved please write up how you got things resolved.
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## Persistence
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[https://rusefi.com/forum](https://rusefi.com/forum) and [https://github.com/rusefi/](https://github.com/rusefi/) are two permanent systems of record for any rusEFI knowledge.
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## Please record and post a relevant log file. There are two ways to get a log file
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1) In TunerStudio, Use "DataLogging">"Start Logging" menu item. Logs are written to "Documents\TunerStudioProjects\NAME_OF_YOUR_PROJECT\DataLogs" folder.
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2) With rusEFI console, simply grab the latest .msl file from "out" folder
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See also [Knowledge-best-practices-and-Channels](Knowledge-best-practices-and-Channels)
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## HOWTO Ask Technical Questions
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See also [BLUF (bottom line up front) communication](https://en.wikipedia.org/wiki/BLUF_(communication))
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[How to ask technical questions](https://opensource.com/life/16/10/how-ask-technical-questions)
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[How To Ask](https://stackoverflow.com/help/how-to-ask)
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[FreeCAD's Bug Submission Guidelines](https://forum.freecadweb.org/viewtopic.php?f=3&t=5236)
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An example of a question asked with helpful background information:
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[UK Mazda MX5 miata NB 1.8'99 - Future Turbo project r0.5 #38 - Forum](https://rusefi.com/forum/viewtopic.php?f=3&t=1282&start=101)
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